Refund policy
Refund policy – VisionPulse
RETURNS & REFUNDS POLICY
Returns We accept returns only under the conditions outlined below.
• You have 7 days from delivery to request a return • Item must be unused, unworn, and in original packaging • Proof of purchase (order number) is required • Customers are responsible for return shipping costs
We do NOT accept returns for: • Incorrect color or model selected • Buyer’s remorse • Normal wear and tear • Damage caused by misuse or improper handling • Items marked as Final Sale • Delayed delivery once the order is in transit
Refunds • Refunds are issued only after the returned item is received and inspected • Approved refunds are processed to the original payment method • Original shipping fees are non-refundable
Important Notes DarkSight glasses are designed for hands-free lighting during work, outdoor use, and exploration. Minor cosmetic variations or packaging differences do not qualify as defects.
Contact Us Before Opening a Dispute If there’s an issue with your order, please contact us first — we’re here to help.
Email: brandawebteam@gmail.com
By placing an order, you agree to this Returns & Refunds Policy.